Job Summary

Performs venipunctures competently, expediently with a maximum of 2 attempts. Has thorough knowledge of test requirements. Performs waived testing as required. Participates in performance improvement activities.

Demonstrates Competency in the Following Areas:

• Greets the patient and identifies themselves. Explains all procedures in a way all patients can understand while maintaining confidentiality.
• Draws blood competently with as little patient discomfort as possible.
• Maintains patient records. Confirms patient orders.
• Listens effectively to patient questions and concerns. Responds appropriately.
• Identifies patients appropriately as per policy. (Name, MRN, unique identifier, DOB, Account number.
• Recognizes/identifies special instructions for patients and/or sample handling (i.e., warmed, chilled samples)
• Maintains accurate laboratory records on procedures performed for statistics and billing.
• Meets current documentation standards and policies.
• Interacts professionally with the Manager of Clinical Laboratory, Pathologist, clinical laboratory staff and other hospital staff.
• Consults with other departments, as appropriate, to collaborate in patient care and performance improvement activities.
• Performs all aspects of patient care, within scope of practice, to ensure an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Supports and maintains a culture of safety and quality.
• Always follows standard precautions.
• Manages and operates laboratory equipment safely and correctly.
• Maintains current knowledge of hospital policy, accrediting organization, state and other regulatory requirements.
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Demonstrates the value of teamwork on a consistent basis.
• Ensures that all proficiency testing is carried out appropriately.
  • Proficiency testing samples are tested as required.
  • The test results are returned within specific time limits that the proficiency testing program dictates.
• Other duties as assigned within the scope of practice.

Professional Requirements

• Adheres to dress code, appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Always maintains patient confidentiality.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification while on duty; uses computerized punch time system correctly.
• Completes in-services and returns in a timely fashion.
• Attends annual review and departmental in-services, as scheduled.
• Attends or reads and signs all staff meeting minutes
• Represents the organization in a positive and professional manner.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department.

Regulatory Requirements

• High School Diploma or equivalent is required.
• Eighty (80) hours of training in the proper procedure to be employed in the performance of venipuncture under the supervision of the Laboratory Manager.
• Medical Assistant or Phlebotomy certification preferred.
• Current BLS certification from the American Heart Association, REQUIRED.

Language Skills

• Ability to effectively communicate in English, both verbally and in writing.
• Additional languages preferred.

Skills

• Basic computer knowledge.
• Operates all laboratory equipment safely and appropriately.

Physical Demands

• For physical demands of position, see separate physical demands document.
  
  *Reasonable accommodations may be made to individuals with disabilities to perform the essential functions of the position without compromising patient care.